How Does VIP Work?

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What is VIP status?

VIP status is earned by our most dedicated players. Earning your way into the VIP area allows you to play at higher limit tables and access exclusive games - Baccarat and Single Deck Blackjack – which are not found anywhere else in the Casino.
In addition to having access to the VIP space, earn exclusive benefits. VIP members earn bonus chips from tasks, super slot machines and free chips. VIP members also receive a bonus when purchasing chips from the Chips terminal. In the future, we will open the Royal Reserve – a VIP-only store with exclusive items and sales.

You can see your current VIP progress and how many points you need from the main menu, as well as when the next evaluation period will happen. Select VIP Status to see more detail as well as the benefits for each level of VIP.

VIP 1

• 5% bonus to chips purchased
  
• 2x bonus to task and daily log-in chips
  
• 1 Guest pass
  
  
• Access to VIP Lounge
  
• Access to Single Deck Blackjack + Baccarat
  
• Access to the Royal Reserve store
  
• VIP Title
  
• Minimum 30 Day membership
  

VIP 2

• 10% bonus to chips purchased
  
• 3x bonus to task and daily log-in chips
  
• 3 Guest passes
  
• Access to VIP Lounge
  
• Access to Single Deck Blackjack + Baccarat
  
• Access to High Rollers area
  
• Access to the Royal Reserve store
  
• VIP Title
  
• Minimum 30 Day Membership
  

VIP3

• 15% bonus to chips purchased
  
• 4x bonus to task and daily log-in chips
  
• 5 Guest passes
  
• Access to VIP Lounge
  
• Access to Single Deck Blackjack + Baccarat
  
• Access to High Rollers area
  
• Access to the Royal Reserve store
  
• VIP Title
  
• Minimum 30 Day Membership
  

How do I earn VIP?

The VIP point system is based on RP (reward points). Once you earn enough RP for the month, you will be granted VIP access. VIP 1 is earned once you reach 20,000 RP, which the dedicated player can attain within a month. All of the games are balanced to give out roughly the same amount of RP per time spent. The more chips you win, the more RP you win. All of the games will be able to earn you progress towards VIP, so we encourage you to play your favourites!

When you achieve VIP status you have the rest of the month to play and socialize exclusively in the VIP Room and enjoy your other VIP benefits based on your VIP level. Once the next month starts, you will have until the end of the month to earn the required RP to maintain your status.

For further clarification on the VIP system, here is a detailed example:
Let’s say it takes you from March 1st to March 15th to earn 20,000 RP for VIP 1. On March 15th you become VIP 1. You now have access to the VIP Area and all of your RP earnings still count towards this month's VIP status run. You could earn enough RP by the end of March to be VIP 2 or VIP 3 and get all of the bonuses, but for simplicity in this example let’s say you only earned enough to be VIP 1.
Fast forward to April 1st. All of your VIP RP resets to 0, all of your unsent VIP Guest Passes get thrown out, but you still have VIP 1 status. You'll get a new batch of guest passes, and you'll still have access to the VIP area. However, with all stats cleared, you must now earn the minimum RP to retain your VIP status by the end of the month.

Why did I lose my VIP progress/status?

At the beginning of every month we check to see how much RP players have earned, and reset everyone’s VIP progress. Players must earn a certain amount of RP each month to become/retain their VIP status.  If you did not earn enough to maintain your VIP status you can simply earn your VIP status again this month..

Does all RP count towards VIP Status?

While VIP progress is based on RP earned, some methods of earning RP such as the Reward Calendar or the bonus RP currency earned from RP Triplers does not count towards VIP progress.