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Four Kings Casino Community Bug Reports [Xbox] I keep getting kicked out of the game

[Xbox] I keep getting kicked out of the game
PINCHECOMMANDER
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#1
06-13-2025, 12:58 AM (This post was last modified: 06-13-2025, 01:09 AM by PINCHECOMMANDER.)
I keeps getting this 1015 error. My connection is fine and I checked everything. Any clue to fix this?
DL_Paul
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#2
06-13-2025, 01:58 PM
The 1015 error means you aren't making a stable connection to the game servers. Are you able to confirm that you aren't locally blocking the game via firewalls?
PINCHECOMMANDER
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#3
06-13-2025, 07:07 PM (This post was last modified: 06-13-2025, 07:24 PM by PINCHECOMMANDER.)
(06-13-2025, 01:58 PM)DL_Paul Wrote: The 1015 error means you aren't making a stable connection to the game servers. Are you able to confirm that you aren't locally blocking the game via firewalls?

Yeah everything is fine. Like I said I checked everything and it’s normal like the way it is. That never happened to me before.. it started right after the progressive bingo when the new daily started. I got kicked once. When I went to do the double down on 11 at the blackjack room I came back to the lobby and it started kicking me out nonstop. I did reinstall the game and it was still happening... so I stopped trying to go back in. I went to pick up some food and came back then it stopped for a while.. I have a feeling someone might be kicking me out of the game or something because I went to play another game and then came back it started happening again at night time for me.. what I was seeing at night time my menu seems to be bugged because everytime I open my phone i get kicked or when I see my friends list.
DL_Paul
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#4
06-13-2025, 07:35 PM
If you want to email us directly with your Xbox ID, we can look to see if there may be an issue with something causing the disconnection. Please email techsupport at digitalleisure dot com.
PINCHECOMMANDER
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#5
06-13-2025, 07:40 PM
(06-13-2025, 07:35 PM)DL_Paul Wrote: If you want to email us directly with your Xbox ID, we can look to see if there may be an issue with something causing the disconnection. Please email techsupport at digitalleisure dot com.

Ok I will do that right now
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