Denied, again! This time Bingo.

SarahMarshall

Member

I really try to be positive, but it is hard with incidents such as these...


I just “won” bingo.  I called bingo.  Someone else called.  I, however, got nothing!  The game did not detect my win.

I have video.  Record everything!

They do not even give chip refunds anymore.

Why not provide a premium experience?  Our game messed up.   Here are your rightful winnings, also for your inconvenience...


I do not like to post videos

But for the skeptics out there....  I will link as soon as it uploads.

Nightfighter07

New member

SarahMarshall wrote

I really try to be positive, but it is hard with incidents such as these...


I just “won” bingo.  I called bingo.  Someone else called.  I, however, got nothing!  The game did not detect my win.

I have video.  Record everything!

They do not even give chip refunds anymore.

Why not provide a premium experience?  Our game messed up.   Here are your rightful winnings, also for your inconvenience...


I do not like to post videos

But for the skeptics out there....  I will link as soon as it uploads.

I think you have not marked the number 9


Trust is good, a fair online casino is better!

SarahMarshall

Member

Nine was called.

Charlie Mac

Member

SarahMarshall wrote

Nine was called.

Where can I see these videos?


“Trust but, verify”

SarahMarshall

Member

I will PM you a link.  Giving DL a chance to respond first.

Nightfighter07

New member

SarahMarshall wrote

Nine was called.

yes, but you can see that it is not marked in the video
https://www.youtube.com/watch?v=7aUIPLvv2aQ&t=0s


Trust is good, a fair online casino is better!

SarahMarshall

Member

it was called.

SarahMarshall

Member

Nine was last number needed so I just called bingo,  I thought marking was for the player to keep track.

Nightfighter07

New member

SarahMarshall wrote

Nine was last number needed so I just called bingo,  I thought marking was for the player to keep track.

yes, but you were only on the 9 on it but the 9 was not marked..............marked by you


Trust is good, a fair online casino is better!

SarahMarshall

Member

I do not understand.  I matched the numbers.

Nightfighter07

New member

SarahMarshall wrote

I do not understand.  I matched the numbers.

you have to always mark the number yourself if you have the numbers............thanks and have fun


Trust is good, a fair online casino is better!

Charlie Mac

Member

SarahMarshall wrote

I do not understand.  I matched the numbers.

As much as I hate to agree you clearly did not have 9 marked off on your card. You should opt for the auto dauber. Oh wait, that would require donating more money and that I don't suggest...


“Trust but, verify”

SarahMarshall

Member

So by that logic I can win just by marking the card.  I am surprised no one has figured this out yet.

SarahMarshall

Member

I know it was not marked.  I thought you just had to match the numbers.  Otherwise of course I would have marked it. 

I will have to doublecheck, I do not recall this was in the rules.

Last edited by SarahMarshall (18 Feb 2019 15:37)

Nightfighter07

New member

Nightfighter07 wrote
SarahMarshall wrote

I do not understand.  I matched the numbers.

you have to always mark the number yourself if you have the numbers............thanks and have fun

except for the Auto Dabber  who does it himself


Trust is good, a fair online casino is better!

SarahMarshall

Member

Sad part is I have the autodabber.

Nightfighter07

New member

SarahMarshall wrote

Sad part is I have the autodabber.

always carry with you:)


Trust is good, a fair online casino is better!

Charlie Mac

Member

Nightfighter07 wrote
SarahMarshall wrote

Sad part is I have the autodabber.

always carry with you:)

Do you have it equipped? You have to wear it like gloves. Something else I find annoying but, if your not wearing it doesn't work.


“Trust but, verify”

SarahMarshall

Member

I guess I have to concede this time my lack of understanding is to blame more than the casino.

Since a rerun of Sean Astin playing poker is on, I will just say:

I shall diminish and sail into the West.

Last edited by SarahMarshall (18 Feb 2019 16:04)

Charlie Mac

Member

SarahMarshall wrote

I guess I have to concede this time my lack of understanding is to blame more than the casino.

Since a rerun of Sean Astin playing poker is on, I will just say:

I shall diminish and sail into the West.

At least you're the bigger person and can admit fault which is something we will never get from some other people we know...


“Trust but, verify”

Monatyk

Banned

Horror, this is a very annoying situation when your playground does not consider a victory, I also got into similar situations, and after that, I now always check these platforms, by the way, click a good list of playgrounds is compiled, maybe you should look closer

Lambert444

Member

SarahMarshall wrote

Nine was last number needed so I just called bingo,  I thought marking was for the player to keep track.

This is how one learns sometimes. I had the exact same thing happen to me and also thought the game was glitched. I sent a bug report but nothing happened and no response.

When I got bingo the next time I noticed a message telling me I had a false bingo, but I didn't. That's when I realized I had to actually dab the final number. Ironically no one called bingo and the very next number called once again gave me bingo so I dabbed them both and called it and won. That's how I learned....