Are the devs away on holiday?

Neophyte_87

New member

I put in a request for lost chips after the game kicked me halfway through gold rush on 6k bet aswell and that was about 4-5 days ago and if not and they've rejected the claim I'll be deleting the account, too many times I've spent money on this just to have something bug out or it to kick us out like it did not too long ago and we all lost out poker buy in's, sick of it.

DL_Jared

Administrator

Yes, due to the holiday break there's a bit of a backlog to work through so you may be waiting longer than usual for chip refunds, email responses, etc. If you have one outstanding from a few days ago it should be processed before New Year's.

Neophyte_87

New member

Thanks Jared.