I won bingo but did not get winning money.

I had a Bingo and it payed everyone except me.  Video for proof: https://youtu.be/hV7G5SHgQ8E

I believe I had all the numbers correct. I also called bingo first, yet I did not get paid. I'm not sure how to replicate that. It happened either last night (Christmas eve night) or the night before.

Just thought I'd let it be known. I was a bit frustrated in the video. Sorry.