Connectivity Issues

DL_Paul

Administrator

UPDATE 10:18 AM EDT Sep 9:

Version 1.38 has launched for the PS4 version of The Four Kings Casino and Slots. This update corrects some recent network stability issues.

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We are currently experiencing issues related to connection to the Four Kings servers. We are aware and are working to correct the problems as soon as possible. Thanks for your patience and understanding. We will update this thread as soon as there are new updates to report.

Thanks,
DL

Thanks for sharing.

DL_Paul

Administrator

Things should be up and running more smoothly. We'll continue to monitor and adjust as required.

dawsonb2010

Member

It isn't.  you basically scammed me out of a tournament around 7:35 pm est

Disconnected 3x. The third time it took 3 tries to get back in. Hitched again on the loading screen, then I got to the high rollers and was standing there frozen.. came in 4th bc I missed so many hands.. thanks.

DL_Paul

Administrator

dawsonb2010 wrote

It isn't.  you basically scammed me out of a tournament around 7:35 pm est

Disconnected 3x. The third time it took 3 tries to get back in. Hitched again on the loading screen, then I got to the high rollers and was standing there frozen.. came in 4th bc I missed so many hands.. thanks.

Apologies. We were having some issues as noted this morning. Please use the in game reporting tool if you haven't already to have your tournament chips credited.

Still not working 8/30. This is getting really old really fast. Time to look for another casino game.

thecharlestonian

New member

Yes no doub. You owe me money not chips money your game is superbly flawed

DL_Paul

Administrator

Again, we apologize for the issues you've been experiencing. We are working to have things corrected as soon as possible. If you are disconnected and lose chips, please file an in game report and we'll credit back.

I only got booted off a few times yesterday 8/31. It's better but still not right. I'll continue to play but I refuse to spend any real money on this game while it's like this.

DL_Jared

Administrator

Today's server reboot should resolve some issues introduced by the most recent update, including fast traveling to friends.

We are continuing to work on a followup update in order to address further issues. Thank you for your patience.

In the meantime, if you're experiencing disconnections, playing over a wired connection instead of wireless should make connections more reliable.

LV_Jag

Member

I'm completely unable to get into the game.  Tried five times and couldn't get past the loading screen.  Restarted my PS4 and still unable to log in.  I am on a wired connection.  Current time 6:57pm CST.

webguy

New member

I'm also on a wired connection. Tried 3 times and can't connect.

Increasebleeding

New member

Crashing at war tables during hill climb

Charlie Mac

Member

That's just fkn great. I FINALLY get some time off to throw down over the holiday weekend and yet ANOTHER failed update will prevent me from playing. Great work.


“Trust but, verify”

JRSC01

Member

also was having issues with War tonight, just now, couldnt get siting, freezing and two peopl jumed on same seat?
Also fast travelling from Poker to Blackjack. Also issue with War (Lobby)  to Blackhjack room.


GamblingGirl

Member

Every time I tried to go to blackjack to do a task, I got booted. I guess another day with incomplete daily task list. This is why I end up deleting the game for months on end, can't make any money and can't even get daily task lists done for bonus.

Oh and btw, it's even more fun when you are on a winning streak on slots and then the game starts lagging and you get kicked off, but when you reload the game, you magically don't win another dime.

ReccaWolf

Member

I’m playing Big Wheel Six and I get booted like every few minutes, or to a half or full hour. Like, this is happening whenever I play it.

I am on a wired very high speed connection and still getting booted off. Today is 09/04. Never had these problems until your last update. All you are doing is running off players.

DL_Jared

Administrator

Version 1.38 has launched for the PS4 version of The Four Kings Casino and Slots. This update should correct some recent network stability issues. Please let us know if you continue to experience problems.

LV_Jag

Member

Still getting kicked when I try to fast travel using the phone.

I fixed my Four Kings game. I seldom play it anymore. I show up to spin the Super Slots, play my free game of poker, then I turn it off and play another PS4 game that doesn't constantly boot me offline.

DL_Paul

Administrator

UPDATE 10:18 AM EDT Sep 9:

Version 1.38 has launched for the PS4 version of The Four Kings Casino and Slots. This update corrects some recent network stability issues.

dutchy6

New member

Since i installed the latest update i am getting disconnected at random.
Most of the time it is while i'm playing a machine or at a table.
Completely random probably 10 times in 4 hours.

GamblingGirl

Member

I keep having trouble just trying to load the game, sometimes it loads, sometimes it don't. Sometimes the chip in the corner spins and spins and nothing happens. Oh and the slots are lagging quite bad.

DL_David

Administrator

We've made a change today to improve the loading.