Purchase of 4.99 package didn't trigger 50k chips

xcobalt05x

New member

Purchased the 4.99 50,000 chip package from the PS store. Transaction shows up but I did not receive the in game currency. PS Network support had me reestablish the licenses and then deactivate and re activate my PS4 as primary and niether steps fixed the problem. They directed me to contact you guys on this issue.

Carla Birch

Member

Forward your PS Store receipt to techsupport@digitalleisure.com and they will help.

Goon45_

New member

Yes I'm having the same problem, I purchased the 19.99 for the 400k chip package from ps store and I haven't received my currency. I did contact Sony and they told me I have to contact you guys I do have my ps store recipt

SnowhitePanther

New member

Yes im having  the same  issue sony told me that they sent a email to them. Still know word back.

SoPixelicious

Member

Any issues regarding chip packages email techsupport@digitalleisure.com with a copy of the transaction receipt and your PSN ID smile