Horrible Lag, Frozen Servers, and Complete Crash of the Casino

The VIP poker tables are a mess with POOFING users, and a horrible lag. As if that isn't enough the VIP server crashed while I was sitting at a VIP poker table, of course. I was able to get back on, then the whole game crashed within seconds of my entry into the Casino Lobby. I lost 50,000 chips in 8 minutes due to these issues ( This is not a chip refund request I will email tech support for that). Right now the game is completely down @ 7:14pm on 01/30/16. The program has been a mess all week, with no end to the problems in sight. It is very similar to the last days on HOME at Paradise Springs when the program couldn't go 2 minutes without a server freeze. This is frustrating to say the least.


DIGITAL LEISURE -
When Are You Guys Gonna Release A Nobility 6 Reward Outfit? I Hope It's Better Than The Nobility 4 Reward Outfit.
Thank you,
DruDaddyFatSacks

psychokate911

New member

I think I was actually playing with you when I got kicked from the game.  I am still crashed right now and can't log back in.

SuMWuTT

New member

same here Dru, lost 117k getting booted the last 2 days...very frustrating and no way to keep my business.

DL_Paul

Administrator

Dru, psychokate911, SuMWutt and everyone else -- all we can do is apologize for the recent string of issues. We've been under a constant Denial of Service attack from a variety of sources throughout the week and have been working around the clock to keep things up and running. We are continuing to monitor and resolve issues as they occur. We appreciate everyone's patience and understanding and will continue to provide you the best experience possible. We know we will come through stronger and the game will be even better. There are lots of updates and exciting things in the pipeline.

As for chips, please ensure you have reported any losses and we'll get them back ASAP.

SuMWuTT

New member

thank you paul for your reply and yes chip loss was reported just now . You might wanna hang around in the club...saw some kids talking about it in there, in the first half of this week. Didn't think too much of it, as it was mostly bragging, I should have screen shot it but I was lazy.

jexegug

Member

I want to know how they freeze the table when they get kicked

DL_Paul-
     Please do not have the Digital Leisure accounts on Facebook, and PlayStationNetwork un-friend me because of this post.
Thank you,
Dru


DIGITAL LEISURE -
When Are You Guys Gonna Release A Nobility 6 Reward Outfit? I Hope It's Better Than The Nobility 4 Reward Outfit.
Thank you,
DruDaddyFatSacks

DL_Paul

Administrator

Why would we un-friend you? We totally understand the frustration and are just as frustrated. We'll get it solved and the game will be better for it. Thanks again for the support.

Sorry Paul, I was joking . No worries. We know you guys are putting in long hours to get things right. Don't forget to eat, and sleep every now, then.
Thanks
Dru


DIGITAL LEISURE -
When Are You Guys Gonna Release A Nobility 6 Reward Outfit? I Hope It's Better Than The Nobility 4 Reward Outfit.
Thank you,
DruDaddyFatSacks