can't acces stores

THA_LINDIE_4ya

New member

Hi, I'm new to this forum so I hope this post is in the right place.
I got some issues to report about my account.
I can't access the store with the crown, it has a lock on it, I can't access the bingo store either because it has the same issue ( a lock ).
Further I am unable to buy chips or gift chips, it says it's currently under construction.
So everything I have to buy with real money I'm not able to do.

I can't chat when I'm sitting down in the bingo or poker room because the type line disappears when I do which, is very annoying because I can't answer people.

Lost my chips a couple of times last night because the bingo room froze multiple times and today I got booted from bingo room, lost my chips again and was not able to go on for a while.
My guess is that the server went down.

Can anybody let me know what's going on with the stores? I'm on a ps4.
Thanks.


Patience is not the ability to wait but how you act while you're waiting.

SoPixelicious

Member

Hi Lindie as this is a beta the stores you are referring to are not available until full release of the Casino. This also goes for buying chips and gifting friends. As the beta is just for testing purposes only and on full release everything will be reset. I hope this helped.  Also yes, the server was down for a while today.

THA_LINDIE_4ya

New member

Ok, thank you so much for answering my dilemma  smile


Patience is not the ability to wait but how you act while you're waiting.

SoPixelicious

Member

No problem, glad I could help smile