Bowling Update

Smokescreen_5

Member

So I know there are alot of errors going on right now with this, and though I've seen many reports that DL has fixed things such as lag, disconnect errors and such, I didn't even come back into the Casino until about 10 am this morning CST. 

  • First, I couldn't even load into the game at all.  I know many people have reported this, and from reading other threads that have been closed, I thought this was fixed.  Yet it took me 4 times just to load into the casino
  • Second, Once I could actually get in, I would join a game such as VIP Poker, or slots or Blackjack (in the VIP lounge, nowhere near the bowling alley) and it would freeze up on me, give me a network error, then kick me out
  • Third, there is a tremendous amount of lag on top of the lag that was already there before.  This is aggravating to the point that I see a lot of people abandoning the Casino as they are sick of it.  I just had 3 friends tell me they were done with the game this morning and that they were uninstalling the game
  • Fourth, the new UI interface has gotten even worse.  We already told you that the text is way too small, and DL made it smaller yet.  Now for the guys developing this game, I'm guessing from what you look like on the streams, that you are in your 20's.  Most of the people that play this game are in their late 30's and older.  It's extremely hard for us to see stuff when you keep making it smaller and smaller to the point we need a magnifying class to read it.  The New map..  oh my..  Now instead of just using the cursor to find something, we have to go through a 3 step process to get anywhere?  TOO much work if you ask me. This is all screwy now.  So Fix it!
  • Fifth, it took me 4 tries just to get into the new Bowling Alley after being disconnected the first 2 times, and then getting frozen on the chip loading screen the third time.  Not cool
  • Sixth, after I FINALLY got into the bowling alley, and all of your notifications screaming to take a look at the store, I get to the store, and you have to purchase everything with real money instead of purchasing something new with RP that we all have just sitting around not being able to be spent.  Why you do this? 
  • Seventh, I join a game for the first time, and every time its supposed to me my turn, the game skips right over me.  No ball on the lane, no prompts, no nothing.  The entire game!
  • Eighth, I join a second game, and this time it shows me up to bowl, takes me a few seconds to figure out the controls even though they aren't clear.  I let a ball go at super fast speed straight away down the center of the lane, no change in ball position or movement or anything.  What happens? It hits the 1 pin, splits the 2/3 pins to the side as well as all of the other pins and only takes down 2 pins.  2 pins??  seriously?  from bowling right down the middle???  That screams problems right there.  I wait for my 2nd ball to roll, and it never comes up and skips to the next person.  I think .. what the hell???  My turn comes up again, and the same thing happens. Not only that, the score shows 0 points each frame.  I'd bowl the first ball and it would knock down 9 pins.  The 9 pins wouldn't even register.  It just showed - - on the frame.

This needs to all be fixed to work properly.


GamblingGirl

Member

Smokescreen_5 wrote

So I know there are alot of errors going on right now with this, and though I've seen many reports that DL has fixed things such as lag, disconnect errors and such, I didn't even come back into the Casino until about 10 am this morning CST. 

  • First, I couldn't even load into the game at all.  I know many people have reported this, and from reading other threads that have been closed, I thought this was fixed.  Yet it took me 4 times just to load into the casino
  • Second, Once I could actually get in, I would join a game such as VIP Poker, or slots or Blackjack (in the VIP lounge, nowhere near the bowling alley) and it would freeze up on me, give me a network error, then kick me out
  • Third, there is a tremendous amount of lag on top of the lag that was already there before.  This is aggravating to the point that I see a lot of people abandoning the Casino as they are sick of it.  I just had 3 friends tell me they were done with the game this morning and that they were uninstalling the game
  • Fourth, the new UI interface has gotten even worse.  We already told you that the text is way too small, and DL made it smaller yet.  Now for the guys developing this game, I'm guessing from what you look like on the streams, that you are in your 20's.  Most of the people that play this game are in their late 30's and older.  It's extremely hard for us to see stuff when you keep making it smaller and smaller to the point we need a magnifying class to read it.  The New map..  oh my..  Now instead of just using the cursor to find something, we have to go through a 3 step process to get anywhere?  TOO much work if you ask me. This is all screwy now.  So Fix it!
  • Fifth, it took me 4 tries just to get into the new Bowling Alley after being disconnected the first 2 times, and then getting frozen on the chip loading screen the third time.  Not cool
  • Sixth, after I FINALLY got into the bowling alley, and all of your notifications screaming to take a look at the store, I get to the store, and you have to purchase everything with real money instead of purchasing something new with RP that we all have just sitting around not being able to be spent.  Why you do this? 
  • Seventh, I join a game for the first time, and every time its supposed to me my turn, the game skips right over me.  No ball on the lane, no prompts, no nothing.  The entire game!
  • Eighth, I join a second game, and this time it shows me up to bowl, takes me a few seconds to figure out the controls even though they aren't clear.  I let a ball go at super fast speed straight away down the center of the lane, no change in ball position or movement or anything.  What happens? It hits the 1 pin, splits the 2/3 pins to the side as well as all of the other pins and only takes down 2 pins.  2 pins??  seriously?  from bowling right down the middle???  That screams problems right there.  I wait for my 2nd ball to roll, and it never comes up and skips to the next person.  I think .. what the hell???  My turn comes up again, and the same thing happens. Not only that, the score shows 0 points each frame.  I'd bowl the first ball and it would knock down 9 pins.  The 9 pins wouldn't even register.  It just showed - - on the frame.

This needs to all be fixed to work properly.

THANK YOU!!!! This is exactly the issues. I loved the 4K casino when I first came on back in Oct, it was laggy a bit but not like this now. The new map is awful, its so hard to get anywhere. The bowling is exactly what you said, very glitchy, stuff on the screen doesn't register, I see a strike and all the pins drop but suddenly the computer stands 3 back up or completely unrealistic ball vs pin scenarios. Was this even tested? Getting repeatedly disconnected, freezing or just glitchy machines forcing me to reload the whole app. The fact that the store has 0 to offer people with RP is stupid for everyone who has worked so hard to earn and save RP, what is the point to playing the games or even buying chips for that matter if you'll never update the list of items to buy with RP.

I just wanted to add that I do appreciate and understand the work involved with making a video game and patching in new stuff. I do hope something can be done with the stuff brought up in this post. Just so you guys know, me and my friends are all over 35 yrs old and we are all having the same issues with navigation of the new map which shouldn't be this hard or time consuming to use.

Last edited by GamblingGirl (24 Feb 2017 05:13)

DL_David

Administrator

The new patch should solve the the 3/4 load issue. Yesterday's patch added a much better management of character deghosting which removed most of the lag spikes of the previous versions. Today's patch adds an optimization for the table games that use chips which should help get rid of more lag spikes.  We now also turn off particles when you enter any table game (plus bowling) which should help.

As the above suggests, there are many causes for lag and it will take some time before they are all worked out but each update should improve the situation.  A little patience is required as we move through the process.

We're also in early days (day!) with bowling.  We will be profiling the game with live traffic to see if we can remove some of the lag.  Please understand that when we make these games we have no way of testing with a full scene of players so we can only take our best shot and then revise once live. Everything considered we are thrilled with how well bowling is working straight out of the gate.

We've also added more debug in the current patch so if you crash, please submit the crash report to Sony.  We actively are looking at these reports and with the new debug should be better able to pinpoint the issues and try to resolve them.

We are also in the process of optimizing the geometry in the lobby which ultimately will help frame rate in that scene.  It is a rather large and unruly scene and will take some time to optimize.

As for RP purchases, we have two themed packs coming up over the next month or two.  Both will have a mix of cash and RP items.

SmokinRoses

Member

That's pretty awesome to hear that we will still be getting more RP purchasable items soon!!


Don't worry about failures, worry about the chances you miss when you don't even try. - Anonymous

Smokescreen_5

Member

DL_David wrote

The new patch should solve .....  Both will have a mix of cash and RP items.

Thanks for the updates David.  Not sure how much improvement I've actually seen, even with the updates. 

The lag isn't just from everything newly added on such as the NPC's at the tables, or the entirely new area of Bowling.  The lag has been there before everything else was implemented and it seems to keep getting covered up, and yet its still there.  As an example, in the Lobby, I can be running along the 2nd floor for the "Run 500 Meters" task.  It will appear as if my avatar goes, then jerks, then keeps going, then stops, then keeps going, then jerk, jerk, jerk, jerk, run, jerk, etc, etc.  This was happening even before the Bowling update

I've reported my crashes on the Blue Screen which goes directly to Sony at least 5 times, and have always done so.   The crashes aren't coming from Sony though, its coming from the Casino.

It would definitely be nice to see some new stuff that we can use our RP on.  I just hope its not, 50 new things with cash, and 2 things with RP as seems to be the trend.

Don't forget to fix the UI Interface as well.  It was suggested a month or so ago that under the Leaderboard section, we should be able to scroll through the names, and instead we can only see the top 15 people.  I distinctly remember someone saying that we should be able to do that, and it was going to be an easy update to fix.  Perhaps someone forgot about this.  Also, for each game, not only should we be able to see how much RP we need to get to the next level, but we should also be able to see how much RP we have total for each game.  Before the last UI update (not the new one with the bowling update), we were only able to see the total RP we had for each game.  Then you changed it to show how much RP we needed to get to the next level.  It should show both attributes.  And like I said, before, the text has gotten a lot smaller since last time too, especially for filling out bug reports.  I can barely see what I'm typing there.  It's as if you went from font size 20 to font size 4.  The map is a hot mess as well.  I couldn't even figure out what I was doing with it since there were no instructions and just jumping into it didn't help.  Once I figured out the 3 step process to be able to fast travel anywhere instead of just using the cursor to hover over the section I wanted and then pressing X, I found I kept freezing up or lagging out of the game.  So as you stated there was a patch for a lot of this, I'm not sure if you looked into the part about fast travel either. 

I'll give it another shot today to see if anything has been fixed, even in bowling.  It's very discouraging when things don't work like they should.


Smokescreen_5

Member

Got in the bowling area again, and I see there are 3 lanes with 1,000 chip buy - ins, 2 lanes with 5,000 chip buy ins, and 1 lane at 25,000 chip buy in.  Finally was able to bowl a full game but it was still really wonky how the game worked.  I'd bowl straight down the middle without touching the left stick and sometimes it would hit the 1 and 5 pin, and leave everything else standing somehow.  Other times I'd bowl, and it would curve a little to the left and leave the 3, 6, and 9 pin.  So if I moved the ball a little to the right on a fresh rack, it would only knock down the 6  pin and leave everything else standing.  My best game was a 179 even with all the other errors. 

Another thing I noticed is that there aren't any arrows on the lane like in any bowling alley.  If you want it to be authentic, might want to put some there.

The UI interface still hasn't been fixed, nor the lag. 

There are still glitches in the bowling game such as, when I tried to line up my 2nd shot, all of a sudden the ball was released at a super slow speed which then went into the gutter.  If there is supposed to be a time limit for your release, perhaps that should be on screen, otherwise this shouldn't happen. 

Also while in game, there weren't any options such as removing the Ready check mark so the game doesn't start before there is 6 people, as well as being able to have a global message under the L1 button on PS4 that says something like, "Need 3 more people for 5K Bowling", such as for poker.


GamblingGirl

Member

Smokescreen_5 wrote

Got in the bowling area again, and I see there are 3 lanes with 1,000 chip buy - ins, 2 lanes with 5,000 chip buy ins, and 1 lane at 25,000 chip buy in.  Finally was able to bowl a full game but it was still really wonky how the game worked.  I'd bowl straight down the middle without touching the left stick and sometimes it would hit the 1 and 5 pin, and leave everything else standing somehow.  Other times I'd bowl, and it would curve a little to the left and leave the 3, 6, and 9 pin.  So if I moved the ball a little to the right on a fresh rack, it would only knock down the 6  pin and leave everything else standing.  My best game was a 179 even with all the other errors. 

Another thing I noticed is that there aren't any arrows on the lane like in any bowling alley.  If you want it to be authentic, might want to put some there.

The UI interface still hasn't been fixed, nor the lag. 

There are still glitches in the bowling game such as, when I tried to line up my 2nd shot, all of a sudden the ball was released at a super slow speed which then went into the gutter.  If there is supposed to be a time limit for your release, perhaps that should be on screen, otherwise this shouldn't happen. 

Also while in game, there weren't any options such as removing the Ready check mark so the game doesn't start before there is 6 people, as well as being able to have a global message under the L1 button on PS4 that says something like, "Need 3 more people for 5K Bowling", such as for poker.


I agree. The bowling is wonky for those reasons.

Smokescreen_5

Member

Another thing that was kind of hinted on in another thread since the update, is that the free chips at the cashier machine has been acting up.  Last 4 times I've gone to the machine, the game seems to freeze on me.  Not quit to the blue error screen, but freeze.  As in my avatar loses its head, I can't back out, can't change screens within the UI interface, can't do anything.  Only thing I CAN do, is close the application and start again.  Also I noticed the text, and daily tasks are now all in black text on a black background which means I can't see what anything was.  When I tried going into the UI screens, everything was gone.  I rebooted the game 3 times with the same results.  No map, no status of VIP, not leaderboards, no nothin.  I deleted the game and am currently reinstalling it, so we'll see what happens after the re-re-re-re-re-download.


DL_David

Administrator

It seems there are memory issues with the current version which are causing odd crashes.  A couple of strategies you might try are (no guarantee they will help but please let us know):
-stay out of the lobby
-play machine games in rooms other than the lobby and ideally with as few other players in the scene as possible
-change rooms every so often

We plan to address this issue in the next update.

SmokinRoses

Member

My main account I can log in, but all my letters are black and every time I try to either change rooms or play a game, my ps4 freezes. (Since you said the Main Lobby is basically broke...That's where my Main avi logged into. My alt was same way but she was able to load into a diff room...My friend she keeps getting blackened out lettering and can't do anything in the VIP room.) Normally when this happens I restart my application and it's fixed..this time no matter what (Restarting ps4 ect.) it's still blacken out lettering. Won't let you do anything. Yet on my alt acc, she logs in perfectly fine no problems.. My friend she's encountering the same thing with her Main and alt acc, her Main she can log in but she can't do anything....but her alt she can log in and do what she needs.

How is a person suppose to do weekly's and daily's if you can't even log in and do anything also how is a person suppose to get VIP Status's before Tuesday!!?? I really hope you guys give us compensation for all this!... And of course, you guy's probably don't work on weekends...So we're stuck like this till Monday, it's just not fair...I see the problem that other's are witnesses and encountering, I know only so much you guy's can do but this is pretty infuriating. -_-

Update: I did a full delete and reinstall, and so far it's working like normal. I don't want to jinx it, though! big_smile So if other's are having this issue too, maybe try doing a full reinstall it might help some!

Last edited by SmokinRoses (25 Feb 2017 22:20)


Don't worry about failures, worry about the chances you miss when you don't even try. - Anonymous

GamblingGirl

Member

SmokinRoses wrote

My main account I can log in, but all my letters are black and every time I try to either change rooms or play a game, my ps4 freezes. (Since you said the Main Lobby is basically broke...That's where my Main avi logged into. My alt was same way but she was able to load into a diff room...My friend she keeps getting blackened out lettering and can't do anything in the VIP room.) Normally when this happens I restart my application and it's fixed..this time no matter what (Restarting ps4 ect.) it's still blacken out lettering. Won't let you do anything. Yet on my alt acc, she logs in perfectly fine no problems.. My friend she's encountering the same thing with her Main and alt acc, her Main she can log in but she can't do anything....but her alt she can log in and do what she needs.

How is a person suppose to do weekly's and daily's if you can't even log in and do anything also how is a person suppose to get VIP Status's before Tuesday!!?? I really hope you guys give us compensation for all this!... And of course, you guy's probably don't work on weekends...So we're stuck like this till Monday, it's just not fair...I see the problem that other's are witnesses and encountering, I know only so much you guy's can do but this is pretty infuriating. -_-

Update: I did a full delete and reinstall, and so far it's working like normal. I don't want to jinx it, though! big_smile So if other's are having this issue too, maybe try doing a full reinstall it might help some!


I have the same thing, I also tried delete re-install and I still have blacked out letters, chat still don't work, no map. Even when I jump off and come back sometimes my menu will appear, sometimes blacked out. My chat has not worked since patch.

SmokinRoses

Member

Wow! sad Ugh, that sucks. I'm so sorry... My friend tying to redownload hers and it's taking years to install.. LOL I got timed out, and now it's not working again. I'm on the verge of giving up on the Casino. Can't win and can't get my tasks done with this bs, and definitely won't be getting my VIP status either. Too many bugs that won't be fixed anytime soon. Not worth the energy of reinstalling it each time I want to play.

Last edited by SmokinRoses (26 Feb 2017 05:23)


Don't worry about failures, worry about the chances you miss when you don't even try. - Anonymous

Smokescreen_5

Member

I've yet to play any game in the lobby except for the Big 6 wheel for the daily task.  All the other games I've been playing lately are the free poker in the poker room, a few frames of bowling in the bowling lanes, a bingo game, and the rest of the games were in high stakes poker in VIP, VIP craps, VIP Roulette, and VIP Blackjack.  Last night when I logged in, the text and the tasks were all black text on a black background.  So I uninstalled the game and reinstalled it, and first time I logged in, same thing, black text on black background.  If I would join something like VIP blackjack, the whole game would freeze.  If I went to the cashier machine for free chips, the entire game would freeze.  The re-download didn't help at all.


SmokinRoses

Member

Bowling RP's don't count towards VIP status!? O_o


Don't worry about failures, worry about the chances you miss when you don't even try. - Anonymous

wikkiddestiny31

New member

I type and it doesn't work why is that

Smokescreen_5

Member

So I hopped on again today after redownloading it yet again, and I'm still experiencing problems after the recent update.  Here is what I'm referring to as black text on a black background.  You can just barely see some of the text if enough light shines through.  Otherwise, the rest of the UI system is pretty much blank.  Sitting at tables and using the cashier machine freezes the game.  I haven't been able to do much since this.

16831992_1408988625778203_6022066087042630440_n_zpsj18i6sqa.jpg


DL_David

Administrator

It's two steps forward, one step back.  We added Bowling and optimized for lag and broke memory handling.  Likely the lag optimization is blowing memory so Monday we'll look to put the lag back in and fix memory.  We'll then take more time to have a closer look at the memory issue and hopefully come back again with  a lag optimization that this time won't blow memory.

Hoping you will bear with us through this process.

Smokescreen_5

Member

Perhaps fix the lag since it was there from your last update around the time you brought out the New Years exit effect.  Once you get that figured out, then you can figure out the memory since that is a NEW update that you are trying to put on top of the old update of lag.


DL_David

Administrator

The memory issues are causing the black text and lock ups so that needs to be rolled back immediately by undoing the lag fix.  The lag fix can be added back once we sort out the reasons behind why it is causing the memory issues.

It is better to have lag and not crash.

Smokescreen_5

Member

After 3 more tries to login, finally got in with a what seemed like a good connection.  Was able to go to the bowling alley again, bowled a game, and for 7 frames straight, I bowled the exact same way, same power, same direction, everything.  And had 7 different outcomes.  Sometimes it would leave the 3,6,9 pins.  Sometimes it would leave the 2,4,7 pins.  One time it only took out the 1,5,8 pins which is really odd.  Not sure if the spacing is off on the pins or what.  An actual bowler can perfect his throw to make it go where he wants every single time. 

There are some glitches with these trophies I must say.  FIrst one was that I got the Kingpin trophy when I was 2nd place in a 6 player game.   Yet I also had 3 strikes in a row, got the turkey running across my screen, and didn't get the trophy for that.  I know its harder to get a turkey than it is to get first place in a game. 

Next I wanted to point out that the scoring is a bit off.  In the 10th frame someone gutterballed their first throw and it showed a "-".  On the second throw they got all of the pins down.  This should have been scored as a spare, and instead it was scored as a strike.  On their third throw they guttered the ball as well, so the 10th frame looked like -X- for them.  when it should have looked like -/-

There were some other things I was going to point out as well, but I'll have to bring it up when I remember it again.


DL_David

Administrator

Smokescreen_5 wrote

Next I wanted to point out that the scoring is a bit off.  In the 10th frame someone gutterballed their first throw and it showed a "-".  On the second throw they got all of the pins down.  This should have been scored as a spare, and instead it was scored as a strike.  On their third throw they guttered the ball as well, so the 10th frame looked like -X- for them.  when it should have looked like -/-

Thanks. We'll get that fixed.

Smokescreen_5

Member

And now, your daily tasks are really becoming irritating.  For the last 4 hours I've been trying to complete the "Find the hidden chips" task.  Of course every time the notification comes up that hidden chips can be found, the game crashes.  When I join back up in the game, the hidden coins disappear.  Which means there isn't a way to collect the hidden coins to complete the task


GamblingGirl

Member

Smokescreen_5 wrote

And now, your daily tasks are really becoming irritating.  For the last 4 hours I've been trying to complete the "Find the hidden chips" task.  Of course every time the notification comes up that hidden chips can be found, the game crashes.  When I join back up in the game, the hidden coins disappear.  Which means there isn't a way to collect the hidden coins to complete the task


Yup, happened to me as well. I crashed 9 times in a row before I said forget it. There is no way I will get my vip now since this update broke the game. I'm pretty peeved since I've been vip 3 steady since Dec. Very unhappy. Not only is this a short month, but with all the issues, I had a little over 3 weeks to get vip 3 again. Not only that but several times I have lost chips now and I can't get a refund because chip refund reporting is impossible. $1.49 per 5000 chips and I can't get a refund, can't get vip 3, missed my 10 spins for task calendar and wasted a ton of game time as well as frustrations and headache trying to get on.

Smokescreen_5

Member

Here is a fact sheet about how the pins should be spaced.  There should be no visible cracks between pins when looking at them straight on.  So if you feel the lane is up to dimension, then perhaps the pins should be increased in size.  http://www.topendsports.com/sport/tenpin/dimensions.htm


sekihan

Member

I found this info on the second page of the Help (and took a screenshot) which can only be accessed when you've joined the bowling game while waiting for a match. For some reason, help doesn't seem to work from outside of the game. (Added my words for clarification.)

1. To bowl first aim where you want to start your throw from. (Done with the LS, left or right.)
2. Set your Power Level to determine how hard the ball is thrown down the lane. Once you have found the optimal power level, release the ball. (Done with the RS, pull back to start the power level, push forward to release the ball/locking that power level.)
3. Once the ball has been released, you can now slightly alter its path by giving it a final spin down the lane. This can be done by pressing left or right as the ball is moving. (Now this is where people argue which stick to use. Is it the LS or the RS, or is it actually the plus directional left/right button? Please set the record straight.)

I would prefer to see this in the first page of the help (which currently describes how the game is scored), not the second.