Vip poker error screen

Allie

New member

My partner was just playing VIP poker . On final hand to win table . And it error screen out . Restarted game and the game had ended . No chips , nothing . This is a complete joke now

DL_John

Administrator

Hello Allie,

Please have your partner email us at techsupport@digitalleisure.com with your screenshot or video of their win, so we can have a look and work on a fix. Thanks.


Allie

New member

He has put in a chip refund and attached a video wen will this be resolved

Allie

New member

?? Well

DL_Courtney

Administrator

Hi Allie,

  Generally we cannot provide private support over public forums for privacy reasons. Our tech support team will review your partner's email as soon as possible (if they haven't yet) and reply to him there. Response times are generally within 24 hours although may average slightly longer on weekends. We are happy to help, we just don't want people sharing their account information on public forums.

Thanks!