What is your in-game username?
DL staff are in the game quite a bit...but with thousands of players online at once, it might be hard to find us in a specific room. A staff account will also have the Digital Leisure "DL" avatar badge in the name.
Can you look pls into my problems.
Please email us directly at email@example.com with the exact nature of the problem so we can have a look. The forum isn't the best place to get specific support. Thanks.