No refund?

SarahMarshall

Member

I regret complaining in the forum, but can I get my refund?

I requested a rather small 1000 chip refund this weekend which I have yet to receive.  Last bug I posted a video.  Do I need to make a video again?

Basically I paid the tourney entry fee.  I got stuck on the tourney rope barrier and couldnt move or teleport away or anything.  I had to close app and pay again to play.

Y'all have been kind about refunds overall.  Did I do something wrong this time?
Thank you.


To Do List: nobility 8 and 9, 1st place jacket, silver crown earrings, floating cherries, top 10 casino finish

SarahMarshall

Member

Well I got my refund so thank you for that!


To Do List: nobility 8 and 9, 1st place jacket, silver crown earrings, floating cherries, top 10 casino finish

DL_Courtney

Administrator

Glad it was sorted out smile Refunds can be slower on weekends as we are out of the office, but generally should be caught up sometime on Monday.