Last few times I hit the bonus round on Big Top Slots and made it through the fire rings, I would get the free spin chips but not the bonus award. Does this happen to anyone else?
If this ever happens again, please send an email to our Tech Support Team at firstname.lastname@example.org with a screenshot or video of when it happened.
It happened to me again, I sent the video to tech support. I think it only happens when you play Big Top in the Lobby, since I tried the VIP Area and it was fine.
Thanks for the tip. It is something we will have to look at, and add it to the list of things that needs fixing for our next update.