May 2018 Update - All New Lobby!

DL_Paul

Administrator

Our Biggest Update Ever!

The Casino floor has been under heavy renovation for the last few months and we're ready to open the doors. Our fresh Lobby update will provide a positively stellar gaming experience. This complete redesign will improve performance while providing new intimate gaming areas. We've also made all your favorite stores like Trends, Masquerade and Suited easier to browse. Find them just outside the new Club entrance and put on a fresh new outfit before dancing the night away.

Once you're done checking out the new Lobby space, head over to the Poker and Blackjack Rooms. Both spaces have been redesigned with your playing style in mind. And yes - we've even added in additional Tournament Poker Tables!

Also new this Spring - Blackjack and Slot Tournament Events will now be held in the Event Room! When these are events are active, simply load up the Map and warp to the Event Room, where you can play directly with all of your fellow competitors.

This is just the first of many new updates we plan for 2018 so make sure you follow us on Facebook and on Twitter for the latest.

We've been listening to all your comments, so keep an eye out for new games, clothing and rewards coming soon!

Thanks again for your continued support!

Good Luck and Have Fun!

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DL_Courtney

Administrator

Hi Jennoula,
  Sorry you're having trouble playing. Please email us at techsupport@digitalleisure.com with more details about what's happening and we'll see if we can help you with some troubleshooting.
Thanks!

Jennoula

New member

good evening again I sent  the message that you consulted the support. if you know when they will see it and they will do it ?because my husband has parkinson and other health problems and this game helps him psychologically and thank you for that.Please do something quickly because he is sad and afraid that his account will be lost.Many thanks again

Mousie137

Member

Love the update, but the chat keeps jumping every line, which is very hard on the eyes.

DL_Paul

Administrator

Mousie137 wrote

Love the update, but the chat keeps jumping every line, which is very hard on the eyes.

Yup -- we noticed that this afternoon too. We'll get that fixed up and updated. Appreciate the feedback!

glenn

Member

the public spaces and the private spaces, is loading slowly than before the major update, maybe can dhis fix it?

Arleen2112

New member

Newbie with a question..
How do I remove the bingo dauber from my hands?
Want to be used Only in bingo.
Thank You

DL_Paul

Administrator

Arleen2112 wrote

Newbie with a question..
How do I remove the bingo dauber from my hands?
Want to be used Only in bingo.
Thank You

Welcome! If you no longer wish to have the dauber in your hands, simply go to the Avatar Customization area in the Main Menu by pressing OPTIONS on the controller. From there scroll down to the Left/Right hand where you have it on and then select Bare Hand from the list.

Hope you're having fun!

JasFTW

New member

Will this update also be coming to the PS4 version soon?

Beata

New member

When u get update i start four kings and game dont show me press button and i cant play pls help  i have very much chips pls help

DL_David

Administrator

Try deleting the game and redownloading. You can also try removing game save data:

In the XrossMedia Bar, go to Settings.
Choose "Application Saved Data Management".
Select "Saved Data in System Storage."
Choose "Delete".
Select the saved data for the game you would like to delete and follow the on-screen prompts.

Beata

New member

I do it but nothing

JohnRoss1983

Member

Loving the new Lobby - confusing for a while, nice to see the new updates and improvements, please make War a little faster like B6Wheel, dragging out paying out winnings and collecting cards though!

Thanks from me
PS4 User
United Kingdom!


Charlie Mac

Member

I am pumped that you guys are FINALLY utilizing the event room for what it was originally intended for. Now,,, can we maybe get a change up on the slot machines for the tournaments???

DL_David

Administrator

You now have your choice of slot machines for tournaments.

glenn

Member

the camera rotation is not saved, and you also have to wait longer before going to another space,

JohnRoss1983

Member

Yes i noticed there is a slightly longer delay now in changing areas on the loading screen, thought this was just me however seems to be a wider issue though. Just waiting for update 1.21 to finish now....
Wish you could see the VIP levels at the VIP pass give select screen of other players on friends list before recieving the message
this player is already a VIP!!! so frustrating to do this everytime...


ACEmonster

New member

Please Digital Leisure: The Casino sound effects should ONLY be for when you are walking around in the lobby. Not in the rooms (Poker, BJ, VIP, etc.) and definitely NOT once you sit down to play a game. I think it really adds a nice ambiance to the new lobby, but becomes very annoying (very quickly) in all other cases. It's inescapable unless you turn off all sound effects and that is a detractor from the overall experience. Please fix this soon. Thank you, Alan

Last edited by ACEmonster (17 May 2018 16:18)

DL_John

Administrator

We are planning on adding a feature that will allow you to toggle the ambient sounds.
Hopefully we can add it into our next update.


Culigan

Member

i’m sorry to ask but where everything is gone?
only 4 of the new slots in the public area? i’m trying to test it for 1 hour now. it’s always full... no more 888 in public area... ??
there is a LOT LESS machine in this update

also. where are the new tournament poker on vip???

sorry but if the new design sounds fun the content is a big deceit to me.

DL_Courtney

Administrator

Culigan wrote

i’m sorry to ask but where everything is gone?
only 4 of the new slots in the public area? i’m trying to test it for 1 hour now. it’s always full... no more 888 in public area... ??
there is a LOT LESS machine in this update

also. where are the new tournament poker on vip???

sorry but if the new design sounds fun the content is a big deceit to me.

There is a bank of 4 of the new slots in the main game floor, as well as 5 in Bingo, 5 in the Poker room, 5 in the Blackjack room and 4 in Bowling. If you have VIP, there's also a bank of 4 Winds of Fortune slots in the VIP room and 4 in High Rollers for those with VIP 2.

If you're looking for Crazy 888s machines, there are 4 on the upper level of the main game floor, 5 in Poker, 5 in Blackjack, 1 in Bingo, 8 in Bowling, 2 in VIP, and 2 in High Rollers.

A lot of machines in the old lobby were sitting empty, simply due to the number of players that could be in one room at any given time. There should be plenty of machines around the casino to let you play the game you want, when you want.

We also replaced one of the Ring Poker tables in VIP with a Tournament Poker table. So there are 3 Tournament tables there now, in the same area where poker has always been.

Hope that helps!

Culigan

Member

thanks for the answer! i didn’t see the upper level and my last comment was also à little too fast for the poker

bimboni

New member

the public spaces and the private spaces, is loading slowly than before the major update...