Missing Purchased Item

Hello, My wife "Twin2case" purchased the Super Slots Booster pack but never received them

Transaction Receipt
Dear Kelley,

Thank you for your PlayStation®Store purchase.

A receipt of your purchase is below. Be sure to keep it in a safe place for future reference.

Order Number: 131095142447    Name: Kelley H
Online ID: Twin2case
Date Purchased: 03/29/2019 @ 07:24 AM
Details         Price
Four Kings Casino: Daily Super Slots Booster Pack (Add-On)

Please Help



We'll take a look at her account and credit any missing purchases. In the future if you have any troubles with purchases you can send it our tech support email at techsupport@digitalleisure.com, since that'll allow us to respond to your request a bit faster. Thanks for your support.