My last free chips of the night keep disappearing when I log back in..

Lambert444

Member

Hello- So I've been keeping track of the following in order to post on here. I am in the habit of collecting my free chips then logging off for the night- i play every day. I had noticed that those last $250 in chips would not be there when I logged back in the next day. So I started writing down how much I had in chips after collecting my last $250, and every day this occurs.

I tried a variety of different things. If I collect the chips and log out immediately they are missing. Continuing to walk around the casino or changing my clothes to let time go by before logging out- still chips would disappear. Sometimes I will also look for the hidden chips as well, which means I would easily collect $250 + $250 chips, bringing my total up by $500, but the next day I would be exactly $500 down from the previous night.

Any ideas on why this occurs?
Thanks....

DL_Jared

Administrator

Looking at your records, this does seem to be the case at least in your recent history. Thanks for bringing it to our attention, we'll look into it. If you do find any method that does keep them from not being saved properly that would be helpful to know.

Lambert444

Member

DL_Jared wrote

Looking at your records, this does seem to be the case at least in your recent history. Thanks for bringing it to our attention, we'll look into it. If you do find any method that does keep them from not being saved properly that would be helpful to know.

Thanks Jared for looking into this. If I can figure out any method I will let you know.

Last night I noticed that I was missing RP from the previous night. I had suspected this was happening but since this isn't consistent enough I couldn't determine correctly. However Sunday night I placed 5th in one poker game and 4th in another. That's approx 625 in RP plus I played three games of Bingo afterwards so I accumulated well over 1000 RP. I know that I had 14K left to hit VIP for the month as there were 24 days left that night. I also had around 40 RP left to increase my poker level to 24.

Last night after logging in I noticed my overall RP was back up to 15,600 so I looked at my poker level and I had lost all the RP for those last two games. I didn't pay attention to the RP in Bingo so can't comment there but it seems like all the RP I made that night all disappeared by Monday. I know that there are posts about missing RP lately which has been explained will be rectified in the new update. Just realize the frustration of working towards a goal then having it all go away, kind of is a bummer.

I really enjoy this game and want to continue to play, think it's very cool. Just wishing for the bugs to get worked out so we don't lose what we've worked hard at achieving. Thank you....