Error CE-34878-0

xlr8life

New member

basically been crashing daily and getting this psn error telling me to check if the app and/or system is up to date, which they are.

I haven't had this issue with any other game but Four Kings, so i dont know what to say. It happens randomly, sometimes after a win, sometimes while wandering lobbies. I will say at least it waits until after the payout to crash and I have yet to notice lost winnings, so there's a plus i guess, lol. But this has made the daily "Collect Hidden Chip" a nightmare because if it crashes before you can find it, you gotta reload the game and wait all over for a new hidden chip.

I'm not sure what other info I can give because it is so random eventhough it's been a daily thing, and sometimes its just once, sometimes it happens twice, tonight I set a record at 3 crashes and still have to get the hidden chip daily, so that could increase.

I hope this is something that can be fixed, it was tolerable at first when it was just once with a few twice every now and then, but lately it seems like it's getting more and more, and just annoying.

DL_Jared

Administrator

We're always working on optimizing the game experience and will have a new update out soon which will address various bugs. Apologies for any inconvenience.

In the meantime, making sure to submit the reports when you happen to crash is always appreciated. If you want, you can try deleting your local save data (this will not affect your account or items). In some cases that can reduce the frequency of errors.

xlr8life

New member

Ok I'll try that and hope it eases the issue at least, maybe even stop it even if temporarily, I appreciate the response.

CAROLNK

Member

Good morning, these last days has been presenting error again
Once you start the loading tab in the lower right corner
It loads up to 20% and then gives the server connection error.
It is repeated several times, It is not an Internet problem since I can play online with all my other games on the PS4, only this is happening to The Four king.

the error is 1004

DL_Jared

Administrator

CAROLNK wrote

Good morning, these last days has been presenting error again
Once you start the loading tab in the lower right corner
It loads up to 20% and then gives the server connection error.
It is repeated several times, It is not an Internet problem since I can play online with all my other games on the PS4, only this is happening to The Four king.

the error is 1004

Here a few common troubleshooting steps you can try:

  • Reboot your router or modem.
  • Try changing your PS4's system language to English and then restarting the game. If that works you should be able to change your language back.
  • Delete your local save data for Four Kings Casino & Slots under Settings > Storage > Saved Data. This won't affect your account since all account data is stored on our servers.
  • Uninstall and reinstall the game.

CAROLNK

Member

Good morning, I made each one of the options indicated to me.

Restart modem, change language, delete data saved in settings and uninstall and install the game

The error continues, I must make several attempts to enter the game. This error was presented to me in January and was solved by you on that occasion.

I can play without problems other online games from my PS4, error 1004 only comes with the Four King Casino

GamblingGirl

Member

Just came back on after nearly a year off, got on, then got the error. Your tricks to fix didn't work. Seems like another DL server issue. See why I was gone for a year? Hardly anything added to the game since I was last on, still broken. Really sad.

GamblingGirl

Member

The CE error is happening to me in the lobby. Not in the other rooms.

JRSC01

Member

Me too it has been almost a daily occurrence since last update and this is on a brand new console. This is the only game it happens on and I sent the reports automatically every
time, but nothing ever seems to come of it...
I am on the latest updates both on game and ps4 software.

When is the next update coming?


CAROLNK

Member

good morning, sometimes I can spend three attempts before I can enter the game. Once in the game it takes me to load my list of friends. The error is 1004, when can you solve it....

DL_Jared

Administrator

We are working hard on the next update and while we don't have an exact date we do expect to have it out very soon.

Charlie Mac

Member

This is a random shot in the dark but, I was having a lot of the aforementioned issues as well before I had to start my PS4 up in safe mode for another issue I was having and what would you know, there was a PS4 update that was needed I never knew of. My PS4 is always online and it never updated automatically or alerted me to the latest update so when I installed it from the safe mode menu all the mentioned problems went away. In fact, the loading screen sped up a little bit. Thinking this was a total fluke I checked my other 2 PS4's and sure enough, said system was up to date when in fact there was an update in the safe mode menu. It's something else you can try. it worked for me.


“Trust but, verify”

GamblingGirl

Member

Casino down? Keep getting server unavailable message.

DL_Jared

Administrator

GamblingGirl wrote

Casino down? Keep getting server unavailable message.

There was some brief server downtime but we've performed some maintenance and everything should be back up and running now.

OmegaXXII

Member

This blue screen error code is getting out of control and really needs to be looked into because it's ridiculous how many blue screens I'm getting now when im either randomly walking in the lobby or when I'm going to/or from the lobby. Must have gotten at least 10 just today since the season started.

It is especially bad in the lobby and it's so frustrating because it's the only place in the game with the Big 6 wheel. Please make a priority to fix this, I'm spending so much money on chips and plan to continue doing so even more but when I'm getting constant blue screens like this almost all the time now,  I am now afraid to be even walk in the lobby fearing a blue screen it and it just turns me off and leaves a sour taste and makes me not want to keep playing.

Edit: From looking at the above posts I'm going to assume you guys are aware of this and have somehow addressed this issue, however, If this was already addressed with the latest "maintenance" update then it's safe to say it's not been fixed, in fact it seems even worse than before.

Last edited by OmegaXXII (1 Dec 2019 11:14)


GamblingGirl

Member

OmegaXXII wrote

This blue screen error code is getting out of control and really needs to be looked into because it's ridiculous how many blue screens I'm getting now when im either randomly walking in the lobby or when I'm going to/or from the lobby. Must have gotten at least 10 just today since the season started.

It is especially bad in the lobby and it's so frustrating because it's the only place in the game with the Big 6 wheel. Please make a priority to fix this, I'm spending so much money on chips and plan to continue doing so even more but when I'm getting constant blue screens like this almost all the time now,  I am now afraid to be even walk in the lobby fearing a blue screen it and it just turns me off and leaves a sour taste and makes me not want to keep playing.

Edit: From looking at the above posts I'm going to assume you guys are aware of this and have somehow addressed this issue, however, If this was already addressed with the latest "maintenance" update then it's safe to say it's not been fixed, in fact it seems even worse than before.


Agreed, I wish it was back to what it was before the update, that's how bad it is now. Nearly unplayable.

roguemechanic1

New member

I’m having the same issue blue screen error code ( CE-34878-0 ) sometimes I can play for hours without a problem and sometimes seconds it really is very annoying to the point where not playing anymore seems to be the only option. I’ve been having this issue for months now.
I have done the software update in safe mode, restored licences, deleted the game and reinstalled etc etc, been in touch with PlayStation who said the error code is to do with the game but to try the above first. So far it has not worked as soon as I loaded the game after the software update 20 seconds in blue screen and same error code ?
Been in touch with digital leisure about the issue and I got asked to send in a video of it happening ? As it’s so intermittent doing this is not an easy ask especially when you cannot send the vid from the PS4 it has to be transferred to USB device then uploaded to a pc etc
While customer services have been quick with replying I feel they have not been very helpful in this case as it appears that I am not the only one having this issue. A fix should have been released by now.
As a last ditch effort I am actually thinking of removing the HDD and formatting it, although I do feel that by deleting and reinstalling the game should have the same effect
Waiting patiently but frustrated for a fix

GamblingGirl

Member

roguemechanic1 wrote

I’m having the same issue blue screen error code ( CE-34878-0 ) sometimes I can play for hours without a problem and sometimes seconds it really is very annoying to the point where not playing anymore seems to be the only option. I’ve been having this issue for months now.
I have done the software update in safe mode, restored licences, deleted the game and reinstalled etc etc, been in touch with PlayStation who said the error code is to do with the game but to try the above first. So far it has not worked as soon as I loaded the game after the software update 20 seconds in blue screen and same error code ?
Been in touch with digital leisure about the issue and I got asked to send in a video of it happening ? As it’s so intermittent doing this is not an easy ask especially when you cannot send the vid from the PS4 it has to be transferred to USB device then uploaded to a pc etc
While customer services have been quick with replying I feel they have not been very helpful in this case as it appears that I am not the only one having this issue. A fix should have been released by now.
As a last ditch effort I am actually thinking of removing the HDD and formatting it, although I do feel that by deleting and reinstalling the game should have the same effect
Waiting patiently but frustrated for a fix


It's not you, it's DL. Don't do any more legwork on your end. This is the same issue everyone is experiencing, sometimes I can be on for an hr, no issues, then I am getting CE error every 20 steps, it's really frustrating but it's not us.

JRSC01

Member

Happened on a brand new machine though.
Not a machine issue but a server sider issue.


Charlie Mac

Member

This has got to be the only game i have ever played that 5yrs later is still in beta,testing. Unreal.


“Trust but, verify”

GamblingGirl

Member

Still CE error all the time. Come on guys! Can't even get on without a struggle.

DL_Paul

Administrator

GamblingGirl wrote

Still CE error all the time. Come on guys! Can't even get on without a struggle.

We understand the frustration and apologize for the issue. It is known and we are working as fast as possible to release an update. You are most likely to experience this when transitioning rooms. Again, our apologies...

Charlie Mac

Member

Man, you guys truly suck. Is it because the games broke again? Nope. I fully expected that. Is it because you didnt balance the rp as promised? Nope. Knew that was b.s. Is it because the saving is still broke? YES!!! Are you seriously kidding me? Challanges are STILL resetting and STILL screwing me out of money. So now what, wait another 2 years for another update? What in the hell did this update even accomplish outside of adding more spins to Keno? Out of all the broken parts of this game 50 spins in Keno was the priority? Wow.


“Trust but, verify”

GamblingGirl

Member

Charlie Mac wrote

Man, you guys truly suck. Is it because the games broke again? Nope. I fully expected that. Is it because you didnt balance the rp as promised? Nope. Knew that was b.s. Is it because the saving is still broke? YES!!! Are you seriously kidding me? Challanges are STILL resetting and STILL screwing me out of money. So now what, wait another 2 years for another update? What in the hell did this update even accomplish outside of adding more spins to Keno? Out of all the broken parts of this game 50 spins in Keno was the priority? Wow.

Seems so.

DL_Jared

Administrator

Charlie Mac wrote

Man, you guys truly suck. Is it because the games broke again? Nope. I fully expected that. Is it because you didnt balance the rp as promised? Nope. Knew that was b.s. Is it because the saving is still broke? YES!!! Are you seriously kidding me? Challanges are STILL resetting and STILL screwing me out of money. So now what, wait another 2 years for another update? What in the hell did this update even accomplish outside of adding more spins to Keno? Out of all the broken parts of this game 50 spins in Keno was the priority? Wow.

We did make some changes to the way chips and RP rewards were granted that we expected to fix this particular issue. Seems like they didn't address it - we'll continue looking into it.

However, the next patch will strictly be to mitigate the current transition crashing that occurs.