Error CE-34878-0

xlr8life

New member

basically been crashing daily and getting this psn error telling me to check if the app and/or system is up to date, which they are.

I haven't had this issue with any other game but Four Kings, so i dont know what to say. It happens randomly, sometimes after a win, sometimes while wandering lobbies. I will say at least it waits until after the payout to crash and I have yet to notice lost winnings, so there's a plus i guess, lol. But this has made the daily "Collect Hidden Chip" a nightmare because if it crashes before you can find it, you gotta reload the game and wait all over for a new hidden chip.

I'm not sure what other info I can give because it is so random eventhough it's been a daily thing, and sometimes its just once, sometimes it happens twice, tonight I set a record at 3 crashes and still have to get the hidden chip daily, so that could increase.

I hope this is something that can be fixed, it was tolerable at first when it was just once with a few twice every now and then, but lately it seems like it's getting more and more, and just annoying.

DL_Jared

Administrator

We're always working on optimizing the game experience and will have a new update out soon which will address various bugs. Apologies for any inconvenience.

In the meantime, making sure to submit the reports when you happen to crash is always appreciated. If you want, you can try deleting your local save data (this will not affect your account or items). In some cases that can reduce the frequency of errors.

xlr8life

New member

Ok I'll try that and hope it eases the issue at least, maybe even stop it even if temporarily, I appreciate the response.

CAROLNK

Member

Good morning, these last days has been presenting error again
Once you start the loading tab in the lower right corner
It loads up to 20% and then gives the server connection error.
It is repeated several times, It is not an Internet problem since I can play online with all my other games on the PS4, only this is happening to The Four king.

the error is 1004

DL_Jared

Administrator

CAROLNK wrote

Good morning, these last days has been presenting error again
Once you start the loading tab in the lower right corner
It loads up to 20% and then gives the server connection error.
It is repeated several times, It is not an Internet problem since I can play online with all my other games on the PS4, only this is happening to The Four king.

the error is 1004

Here a few common troubleshooting steps you can try:

  • Reboot your router or modem.
  • Try changing your PS4's system language to English and then restarting the game. If that works you should be able to change your language back.
  • Delete your local save data for Four Kings Casino & Slots under Settings > Storage > Saved Data. This won't affect your account since all account data is stored on our servers.
  • Uninstall and reinstall the game.

CAROLNK

Member

Good morning, I made each one of the options indicated to me.

Restart modem, change language, delete data saved in settings and uninstall and install the game

The error continues, I must make several attempts to enter the game. This error was presented to me in January and was solved by you on that occasion.

I can play without problems other online games from my PS4, error 1004 only comes with the Four King Casino

GamblingGirl

Member

Just came back on after nearly a year off, got on, then got the error. Your tricks to fix didn't work. Seems like another DL server issue. See why I was gone for a year? Hardly anything added to the game since I was last on, still broken. Really sad.

GamblingGirl

Member

The CE error is happening to me in the lobby. Not in the other rooms.

JohnRoss1983

Member

Me too it has been almost a daily occurrence since last update and this is on a brand new console. This is the only game it happens on and I sent the reports automatically every
time, but nothing ever seems to come of it...
I am on the latest updates both on game and ps4 software.

When is the next update coming?


CAROLNK

Member

good morning, sometimes I can spend three attempts before I can enter the game. Once in the game it takes me to load my list of friends. The error is 1004, when can you solve it....

DL_Jared

Administrator

We are working hard on the next update and while we don't have an exact date we do expect to have it out very soon.

Charlie Mac

Member

This is a random shot in the dark but, I was having a lot of the aforementioned issues as well before I had to start my PS4 up in safe mode for another issue I was having and what would you know, there was a PS4 update that was needed I never knew of. My PS4 is always online and it never updated automatically or alerted me to the latest update so when I installed it from the safe mode menu all the mentioned problems went away. In fact, the loading screen sped up a little bit. Thinking this was a total fluke I checked my other 2 PS4's and sure enough, said system was up to date when in fact there was an update in the safe mode menu. It's something else you can try. it worked for me.


“Trust but, verify”

GamblingGirl

Member

Casino down? Keep getting server unavailable message.

DL_Jared

Administrator

GamblingGirl wrote

Casino down? Keep getting server unavailable message.

There was some brief server downtime but we've performed some maintenance and everything should be back up and running now.